MSI Reproductive Choices - Essex Treatment Centre

88 Russell Road, Buckhurst Hill, Essex, IG9 5QB 2,661 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 112 of 264
 
6th January 2021


First class

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
6th January 2021


Everything has been lovely and caring which is what you need and want when in a hospital

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Treatment: Dignity & respect
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall Care
 
4th January 2021


Good service

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
4th January 2021


Everyone was so supportive

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
4th January 2021


It was !y first time having an abortion and they were really nice to me

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
4th January 2021


Everyone was so kind and looked after me thankyou

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
4th January 2021


.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
4th January 2021


Clearly explained,staff very attentive and made me feel calm

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
31st December 2020


.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
Written by a patient
31st December 2020


When I first called, I was hoping for a clinic closer to home for travel purposes. Unfortunately this wasn’t possible and could only attend the main centre. This was very difficult for me as I was struggling financially and I had already needed to find childcare. After many texts and calls, they offered to cover the transport there and back by taxi. This was a godsend, I didn’t have to worry or stress. The lady in reception was very welcoming, friendly and supportive. The nurse was a bit demeaning and had an attitude of ‘well, you can’t have everything’ when I was merely asking questions. But she was informative and co-operative. There were slight frustrations when I couldn’t communicate via text (I’m profoundly deaf) and had to keep calling them via text relay in order to arrange the appointment; going through a lengthy security check every time. However all in all, I was reassured they were being proactive, and I got all the information I needed since my visit. A BSL interpreter was booked for my appointment so I had no communication issues especially with the issue of mandatory wearing masks. I was very pleased with the service I received.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 
Page 112 of 264

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Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Essex Treatment Centre: http://iwgc.net/eb4i6